Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper. This includes the transit time to receive your return (5–10 business days), processing time (3–5 business days), and your bank's refund processing time (5–10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that some products may have restrictions and cannot be shipped internationally.

When you place an order, we will estimate shipping and delivery dates based on item availability and the shipping options you choose. Depending on the provider, estimates may appear on the shipping quotes page.

Please note: shipping rates are weight-based. Item weights are shown on detail pages. All weights will be rounded up to the next full pound to match carrier policies.